1. Acceptance of Terms
By accessing and using Get Quick Help ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.
2. Platform Description
Get Quick Help is a community support platform that connects people who need help with those who can provide it. Users can post help requests and publicly respond to others' requests. The Platform facilitates connections but does not provide the services itself.
3. User Accounts
3.1 Registration: To use certain features, you must create an account. You agree to provide accurate, current, and complete information during registration.
3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3.3 Age Requirement: You must be at least 13 years old to use this Platform. Users under 18 must have parental consent.
3.4 One Account: Each user may maintain only one active account.
4. User Conduct
You agree NOT to:
- Post false, misleading, or fraudulent content
- Harass, abuse, or harm other users
- Use the Platform for illegal activities
- Spam or send unsolicited commercial messages
- Impersonate others or misrepresent your affiliation
- Attempt to gain unauthorized access to the Platform
- Scrape, copy, or use automated tools to access content
- Post adult content, hate speech, or discriminatory material
- Violate any local, state, national, or international law
5. Content Guidelines
5.1 User Content: You retain ownership of content you post but grant us a license to use, display, and distribute it on the Platform.
5.2 Public Posts: All help requests and responses are publicly visible. Do not share sensitive personal information.
5.3 Prohibited Content: We prohibit content that is illegal, offensive, defamatory, or violates third-party rights.
5.4 Moderation: We reserve the right to remove content and suspend accounts that violate these terms.
6. Transactions and Payments
6.1 Platform Role: We do not facilitate, process, or guarantee any payments between users. All transactions occur directly between users.
6.2 No Guarantees: We do not guarantee the quality, safety, or legality of services exchanged between users.
6.3 Disputes: Users are responsible for resolving payment disputes directly. We are not liable for any financial losses.
7. Safety and Interactions
Important Safety Notice:
- Meet in public places when possible
- Verify identities before sharing personal information
- Trust your instincts and report suspicious behavior
- Do not share financial information or passwords
See our Safety Tips page for detailed guidelines on safe interactions.
8. Intellectual Property
The Platform, including its design, features, and content (excluding user-generated content), is owned by Get Quick Help and protected by intellectual property laws. You may not copy, modify, or distribute our proprietary content without permission.
9. Third-Party Services
The Platform may contain links to third-party websites or services, including advertisements. We are not responsible for the content, privacy practices, or terms of third-party services.
10. Disclaimers and Limitations
10.1 "AS IS" Service: The Platform is provided "as is" without warranties of any kind, express or implied.
10.2 No Liability: We are not liable for damages arising from your use of the Platform or interactions with other users.
10.3 Availability: We do not guarantee uninterrupted or error-free service and may suspend access for maintenance.
10.4 Maximum Liability: Our total liability shall not exceed the amount you paid to use the Platform (if any) in the past 12 months.
11. Indemnification
You agree to indemnify and hold harmless Get Quick Help from any claims, damages, losses, or expenses arising from your use of the Platform, violation of these terms, or infringement of third-party rights.
12. Termination
We may terminate or suspend your account at any time, with or without notice, for violations of these terms or other reasons. You may delete your account at any time through your profile settings.
Upon termination, your right to use the Platform ceases immediately, but provisions regarding liability and indemnification survive.
13. Dispute Resolution
13.1 Informal Resolution: Before filing a claim, you agree to contact us to resolve the dispute informally.
13.2 Governing Law: These terms are governed by the laws of your jurisdiction, without regard to conflict of law principles.
13.3 Arbitration: Disputes not resolved informally may be subject to binding arbitration.
14. Changes to Terms
We may modify these Terms of Service at any time. We will notify users of significant changes via email or platform notification. Continued use of the Platform after changes constitutes acceptance of the new terms.
15. Contact Information
If you have questions about these Terms of Service, please contact us:
Email: legal@getquickhelp.com
Contact Form: Contact Us Page
By using Get Quick Help, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.