1. Introduction
Welcome to Get Quick Help. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.
2. Information We Collect
Personal Information
When you register for an account, we collect:
- Name and email address
- Phone number (optional)
- Location (country and city)
- Password (encrypted)
User-Generated Content
When you use our platform, we collect:
- Help requests and posts you create
- Responses you provide to others
- Contact information you share in responses
Automatically Collected Information
- IP address and browser information
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our platform
- Connect users who need help with those who can provide it
- Improve and personalize your experience
- Communicate with you about your account and updates
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues or fraudulent activity
- Display relevant advertisements (Google AdSense)
4. Information Sharing and Disclosure
Public Information: Help requests and responses are publicly visible to all users. Please do not include sensitive personal information in your public posts.
Third-Party Service Providers: We may share information with trusted service providers who assist in operating our platform, including hosting, analytics, and advertising partners.
Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.
We will never sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.
For more information about how we use cookies, please see our Cookie Policy.
6. Third-Party Advertising
We use Google AdSense to display advertisements on our platform. Google may use cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalized advertising by visiting Google's Ads Settings.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to our processing of your personal information
To exercise these rights, please contact us at privacy@getquickhelp.com
9. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. By using our platform, you consent to the transfer of information to countries outside your country of residence.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@getquickhelp.com
Contact Form: Contact Us Page