ecoGetQuickHelp

Privacy Policy

Last updated: August 2026

1. What Data We Collect

When you post an ad, we collect:
• Your private email address (for verification and management links only)
• Your public contact (email or WhatsApp — shown on your post)
• Your post content (title, description, category, location)
• Your IP address (for spam prevention)

We do NOT collect: your name, password, browsing history, or any device identifiers beyond IP.

2. How We Use Your Data

Your private email is used only to:
• Send a verification code when you create a post
• Send your management link so you can edit/delete your post
• Send expiry notifications
• Never shared with third parties or shown publicly

3. Data Retention

• Active posts: retained while active (up to 30 days per posting period)
• Expired posts: deleted 30 days after expiry
• Verification codes: deleted after 15 minutes or after use
• IP addresses: retained with the post for spam prevention, deleted with the post
• All data: permanently deleted within 60 days of post expiry

4. Your Rights (GDPR)

If you are in the EU/UK, you have the right to:
• Access your data — email us with your post management token
• Delete your data — use your management link to delete your post, or email us
• Portability — we can export your post data on request
• Object to processing — contact us and we will remove your data

Contact: privacy@getquickhelp.com

5. Cookies

We use only:
• A session cookie for admin access (httpOnly, secure)
• Google reCAPTCHA (required for spam prevention)

We do not use advertising cookies, analytics tracking, or third-party pixels.

6. Third-Party Services

We use:
• Supabase — database hosting (EU/US servers)
• Resend — transactional email delivery
• Google reCAPTCHA — spam prevention

Each provider has their own privacy policy. We only share the minimum data required.

7. Contact

For privacy concerns: privacy@getquickhelp.com
Response time: within 72 hours